Industry gives cautious welcome to Scotland tourism changes


A survey of its members by the Scottish Passenger Agents’ Association (SPAA) has revealed that almost all of journey companies have been working at ten per cent or much less of their pre-pandemic income.

However, this statistic hides the true monetary image for the outbound journey sector.

With journey brokers not receiving any revenue till the client really travels, brokers have been confronted with refunding bookings made pre pandemic which means that, as soon as bank card refund fees are thought-about, brokers have had unfavorable revenue since autumn 2019.

The SPAA continues to foyer for sectoral assist for journey brokers who’ve tirelessly labored to maintain their clients travelling and their companies afloat.

A 3rd of members have taken a second job since March final 12 months to assist their companies survive and 7 per cent of those members have taken over three jobs.

Almost 70 per cent of journey company homeowners surveyed have personally had nearly no revenue for the reason that pandemic begin. 

The organisation is approaching MPs and MSPs as soon as once more this week to current the info concerning the business and to focus on the particular measures in place in different UK nations resembling Wales the place disruption grants can be found to journey companies.

Joanne Dooey, president of the SPAA, stated: “Even adjustments to the inexperienced listing introduced final week may have made little impression on our capacity to generate income.

“The conventional Scottish summer time ‘take off’ is sooner than in England as a result of completely different faculty holidays.

“Changes are too late to assist Scottish brokers with summer time income.

“Scottish travel agents need financial support.”

She added: “The Scottish travelling public wants a a lot clearer visitors lights system; with a easy inexperienced for go and pink for cease.

“We also need a far more cost-effective testing regime, without a Scottish government mandated monopoly to bring parity with other UK nations and which doesn’t financially penalise Scots who want to travel.”

The SPAA members’ survey additionally reveals that 72 per cent of journey companies nonetheless have employees on furlough.



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